A Blog to Being a Happy Client
May 19th, 2008For years, I have resisted the call from staff to create a blog for Interactive Strategies. I figured the world had enough blogs about the web and technology — who really needed another?
At the same time, I’ve always had a desire to write a book called “A Guide to Being a Happy Client.” The idea was born out of the fact that our clients (or potential clients) always have similar questions and many projects suffer from the same cripling mistakes. Since we sit on the agency side, we see these issues again and again. So we thought creating our Guide would help clients learn from our experience and mistakes of other clients.
It was a great concept that we could never get off the ground; we barely had time to redesign our own website, let alone write a book. But then it dawned on me. What if we created a blog rather than a book? That would allow us to write more informally about issues and address them as they arose. Even better, a blog would invite the chance for a discussion and dialogue.
When you stop and think about it, there is an awful lot of ground to cover. How much should a web site cost? How do a I write a good RFP? What are my options if I don’t have a large budget? What is open source? What type of warranty should I expect on programming code? Do agencies charge to fix bugs? What is the difference between fixed price and time and materials? How should I provide feedback to my web agency? How can I manage our web project internally?
If you have a question or topic that you’d like us to cover, please be sure to drop us a line and we’ll try to respond on the blog. Otherwise, we hope you enjoy the conversation.