Yu-Yen (Ruby) Tang
Business Analyst
M.S. in Human Factors Engineering and Innovation and Management - Tufts University
B.A. in Accounting and Information Technology - National Chung Cheng University
Yu-Yen (aka Ruby) is a business analyst who turns creative ideas into the clear requirements developers build from. Before a site goes live, she tests it through QA, regression testing, and accessibility review so it works for the people who rely on it. She has partnered with teams at the Air Line Pilots Association, the American Kidney Fund, Action Against Hunger, and Harvard’s Belfer Center.Her favorite part of any project is the one most people never see: the form that breaks in one browser, the link that goes nowhere, and the button a screen reader can’t find. More than a decade of Chinese calligraphy may have something to do with her eye for detail.Outside of work, Ruby loves exploring with her dog, Goji. Goji has even joined her at the Lupus Foundation of America's New York walk, making her possibly the most dedicated client supporter on four legs.